Yes! This can form all or part of your Growth Accelerator. We suggest this would be best suited to the Innovator package for maximum impact.

While the best results some from using a combination of design and development services, yes, you can choose to use a single services. For example, UX design or development only.

Right away! If you have immediate needs, we can dive into this within a couple of days. Generally onboarding takes about 1-2 weeks which includes a in-depth knowledge transfer between yourselves and Eleven, strategic e-commerce planning for optimisations and a approved timeline for delivery.

This depends on your e-commerce set up and future marketing plans, NPD, campaigns and strategy. The most popular plan is GROW. This plan offers enough hours to deliver small and medium size optimisations. Before a plan is chosen, we will support you when devising a strategy informing you the expect amount of time it would take to deliver your needs.

Absolutely! After the first sprint you have the option to increase or decrease your hours to another package. We're not going to tie you to a certain package if its un-necessary for you.

Pretty much anything. We're nice like that. This could be a designing and developing a 'build-a-box' feature or a complex product customiser. During the E-comm strategy phase we work with you to build a plan and inform you what it would take to deliver.

The Growth Accelerator is deigned to be flexible. We expect there to be peaks and troughs of resource demand. Working in a sprint that comprises of 3 months allows you to choose how and when you use your hours in the 3 month period. If you are quiet one month, those hours are still available to use for the next 2 months until the sprint is completed and the hours re-set.