E-commerce Agency for Brands Built to Scale

Your growth partner in design, development, and digital commerce.

At Eleven, we’re more than just an e-commerce agency — we’re the creative and strategic partner for ambitious brands ready to scale. Whether you’re a fast-moving start-up, a scaling disruptor or an established brand reimagining your digital future, we deliver e-commerce experiences that connect, convert and compound growth.

From Audit to Brand, Build to Grow, we offer full-spectrum support tailored to Shopify. Strategy meets storytelling. Design meets data. And creativity meets conversion.

Why Choose Eleven as Your E-commerce Agency?

Specialists in Shopify. Obsessed with outcomes.
We don’t do off-the-shelf. We do on-brand, on-platform and on-purpose.

As a specialist Shopify e-commerce agency, we’ve helped DTC and B2B brands across lifestyle, fashion, food & beverage, beauty and home categories launch, scale and optimise high-performing online stores. With deep platform expertise and a sharp commercial mindset, we turn your ambition into real-world growth.

We blend four pillars of service to fuel your brand:

• Audit – Identify what’s holding you back and unlock opportunities for smarter growth.
• Brand – From identity to digital expression, we craft brand systems built for e-commerce.
• Build – Shopify design and development that puts performance at the core.
• Grow – Ongoing optimisation, CRO, email, and performance insights to scale what works.

This is where creativity and commerce meet.

Our E-commerce Agency Services

We build with intention. Every service we offer is designed to help you meet customers where they are, and take them somewhere better.

✅ Shopify Design & Development

Custom Shopify sites that convert — with fast, scalable, conversion-led UX. Whether you need a bespoke build or a lean theme-based approach, we deliver commerce experiences that do more than just look good.

• Shopify 2.0 development
• Custom storefronts and page templates
• Subscription UX (Recharge, Skio)
• Headless or hybrid builds
• Performance-optimised front-end

✅ E-commerce Strategy & Consulting

Data-backed strategy for founders and marketers who want more clarity and control. We start with insight, define your growth levers, and help you move faster with confidence.

• UX and CRO audits
• Tech stack analysis and recommendations
• Analytics setup (GA4, Elevar, Microsoft Clarity)
• Subscription performance consulting
• Email and retention strategy

✅ Brand & Creative for E-commerce

We bring brands to life online with creative systems made for selling. From visual identity to UX-led content design, we help you express who you are and what you sell — beautifully and clearly.

• E-commerce branding systems
• Digital art direction
• Content modules for storytelling
• Merchandising and product hierarchy
• Copywriting and tone of voice

✅ Conversion Rate Optimisation (CRO)

Small tweaks. Big wins. We help you test, learn and refine your site experience — and make your revenue per session work harder.

• Funnel analysis and user journey mapping
• Landing page optimisation
• A/B testing (Shopify, Convert, Google Optimize)
• Heatmaps and scroll tracking insights
• Conversion copy and design improvements

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What Makes a Great E-commerce Agency?

Not all e-commerce agencies are created equal. The best ones don’t just build sites — they build brands, communities and commercial value. At Eleven, we believe a great e-commerce agency should:

• Align with your goals. Whether it's increasing conversion, improving UX, or scaling subscriptions, we define success by your outcomes.
• Understand your audience. We research your customers and design for their needs, not assumptions.
• Work with you, not just for you. Think of us as an extension of your in-house team — nimble, strategic, and always in sync.
• Balance brand and performance. We believe the most effective e-commerce design is brand-led and conversion-focused.
• Keep pace with change. Shopify evolves fast — and so do we. From Hydrogen to AI product discovery, we stay on the pulse so you don’t have to.

Who We Work With

We’re the e-commerce agency trusted by founders, marketing teams and digital leads across:

• DTC Lifestyle Brands – From fashion to food, we know what it takes to connect with modern consumers.
• Subscription-first Businesses – We help brands master retention and LTV through intelligent flows and UX.
• Replatforming Retailers – Moving to Shopify? We’ll plan, design and build your migration for maximum impact.
• Scaling Start-ups – Need a lean MVP that can scale fast? We’ve got your back.
• Wholesale & B2B – Shopify isn’t just for DTC — we help product businesses sell smarter to trade audiences too.

Some of the brands we’ve partnered with are rewriting the playbook. We’re proud to be their behind-the-scenes secret weapon.

Our Approach to E-commerce Projects

We work in structured phases that balance speed and rigour. Here’s how we approach every project:

1. Discover & Define
   Workshops, customer insight and data-backed discovery to define your needs and uncover opportunities.
2. Design & Develop
   Crafting a UX-led, visually rich experience that turns browsers into buyers.
3. Launch & Optimise
   We don’t stop at go-live. We refine, iterate and support you post-launch with CRO and growth support.

Every decision is made with purpose. Every page is built with conversion in mind.

Looking for an E-commerce Agency That Gets It?

Let’s talk.

We’re not here for cookie-cutter builds or templated solutions. We’re here for bold brands that want to grow. If that sounds like you, we’d love to hear more about your vision — and show you how we can help bring it to life.

Audit. Brand. Build. Grow.
Let’s reimagine what your e-commerce site can do.

Explore our work. Book a call. Or start with an audit.
Your next growth chapter starts here.

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